Refunds, Transfers, Withdrawals

The Withdrawal Request Form and Transfer Request Form noted below can be downloaded and printed.

Withdrawal Processes

Mail or fax a completed, signed Withdrawal Request Form 20 days before the examination date. If you do not have access to a computer, you may submit a written request. The written request must be signed, dated, and include you Social Security Number. A refund of the application fee, minus the $110 processing fee, will be issued. Faxed requests are accepted at the BONENT Executive Office (202) 463-1257. E-mail requests are not accepted. Download the Withdrawal Request Form.

Transfer Processes

PPE Applicants who wish to transfer to a future PPE date: Mail or fax a completed, signed Transfer Request Form 20 days before the original examination date with the $110 processing fee. If you do not have access to a computer, you may submit a signed, written request (indicate original examination date and desired transfer date). Faxed requests are accepted at the BONENT Executive Office (202) 463-1257. E-mail requests are not accepted. Download the Transfer Request Form.

PPE Applicants who wish to transfer to a CBT: Mail or fax a completed, signed Transfer Request Form 20 days before the original examination date with the $110 processing fee plus the $25 difference in examination fees ($135 total). If you do not have access to a computer, you may submit a signed, written request (indicate original PPE examination date). Faxed requests are accepted at the BONENT Executive Office (202) 463-1257. E-mail requests are not accepted. Download the Transfer Request Form.

CBT Applicants who wish to transfer to a PPE examination: Mail or fax a completed, signed Transfer Request Form 20 days before the requested examination date with a $85 payment ($110 processing fee minus the $25 difference in examination fees). If you do not have access to a computer, you may submit a signed, written request (indicate the specific PPE exam location and date). Faxed requests are accepted at the BONENT Executive Office (202) 463-1257. E-mail requests are not accepted. Download the Transfer Request Form.

Incomplete Processes

If your exam application is incomplete, you must complete it within the given timeframe, or do one of the following:

  • Request to withdraw from the exam
  • Request to transfer to another exam date

If you do not do any of the above within the timeframe listed on the Incomplete Application notification sent from BONENT, you will forfeit the full exam fee and you will have to pay the full exam fee the next time you apply to take the exam.

Special Circumstances

In the event that a candidate CANNOT sit for a scheduled examination due to the death of an immediate family member (mother, father, siblings), unexpected natural disaster, or the candidate’s hospitalization, the candidate will be able to sit for the next scheduled examination in his/her area. Documentation of the event must accompany the written transfer request. All requests for special circumstances or transfer must be submitted in writing (by mail or fax) no later than 30 days after the scheduled exam with the $110 processing fee.